Terms and Conditions | GVMS Platform

1. Introduction

Welcome to the GVMS & ENS Platform ("Platform", "Service", "we", "us", or "our"). By accessing or using our Platform, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our Service.

If you do not agree with any part of these Terms, you must not use our Platform.

2. Definitions

GVMS: Goods Vehicle Movement Service operated by HMRC
ENS: Entry Summary Declaration required for goods entering the UK
GMR: Goods Movement Reference issued by HMRC
User: Any individual or entity accessing the Platform
Account: Your registered account on the Platform

3. Account Registration and Use

3.1 Account Creation

To use our Platform, you must create an account or be granted access by an administrator. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. By using the Platform, you represent and warrant that you meet these requirements.

3.3 Account Responsibilities

You are solely responsible for ensuring that all information submitted through your account, including GMRs and ENS declarations, is accurate and complies with all applicable UK customs laws and regulations.

4. Service Description

4.1 Platform Functionality

Our Platform provides tools to:

Create and submit Goods Movement Records (GMRs) to HMRC
Prepare and file Entry Summary (ENS) declarations
Track submission status and outcomes
Manage multiple users and team access
Store historical records of submissions

4.2 HMRC Integration

Our Platform integrates with HMRC's API services. We act as an intermediary but are not responsible for HMRC's processing, acceptance, or rejection of submissions.

4.3 Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access. The Platform may be unavailable due to maintenance, updates, or factors beyond our control, including HMRC system outages.

5. User Obligations and Conduct

5.1 Compliance

You agree to:

Comply with all UK customs laws and HMRC regulations
Only submit accurate and truthful information
Use the Platform only for lawful purposes
Not attempt to circumvent security measures
Not interfere with other users' access to the Platform

5.2 Prohibited Activities

You must not:

Use the Platform to submit fraudulent declarations
Share your account credentials with unauthorized parties
Attempt to reverse engineer or exploit the Platform
Use automated systems to access the Platform without authorization
Transmit viruses, malware, or harmful code
Violate any applicable local, national, or international law

6. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information and business data.

By using the Platform, you consent to the collection and use of information in accordance with our Privacy Policy.

7. Intellectual Property

7.1 Ownership

The Platform, including its design, code, features, and content, is owned by us and protected by copyright, trademark, and other intellectual property laws.

7.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your business purposes in accordance with these Terms.

7.3 Your Data

You retain all rights to the data you submit through the Platform. You grant us a license to use, process, and transmit your data solely for the purpose of providing the Service.

8. Fees and Payment

8.1 Pricing

Fees for using the Platform, if applicable, will be clearly communicated. We reserve the right to modify our pricing with 30 days' notice.

8.2 Payment Terms

If payment is required, you agree to pay all fees associated with your use of the Platform. Failure to pay may result in suspension or termination of your account.

9. Limitation of Liability

9.1 Disclaimer

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 Liability Limitations

To the maximum extent permitted by law, we shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages resulting from HMRC's rejection or delay of submissions
Consequences of user errors in data entry or submission
Interruptions or security breaches beyond our reasonable control

9.3 Maximum Liability

Our total liability for any claim arising from your use of the Platform shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the Platform
Your violation of these Terms
Your violation of any rights of third parties
Inaccurate or fraudulent information submitted through your account

11. Termination

11.1 By You

You may terminate your account at any time by contacting us or using the account closure feature.

11.2 By Us

We may suspend or terminate your account immediately if you:

Breach these Terms
Engage in fraudulent or illegal activities
Fail to pay applicable fees
Compromise the security or integrity of the Platform

11.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. We may retain your data as required by law or for legitimate business purposes.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Platform. Your continued use after changes constitutes acceptance of the modified Terms.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Platform.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

14.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: support@gvmsplatform.com
Address: [Your Business Address]

16. Acknowledgment

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.